Remark Office OMR – Annual Maintenance and Support (AMS)
When you purchase Remark Office OMR (product, version upgrade, or AMS), you receive one year of Annual Maintenance and Support, which includes:
- All product updates
- Phone support (during Gravic business hours)
- Email support (during Gravic business hours)
- Website support (via the online form submission)
- Replacement software downloads
- Software activation assistance
- Free monthly webinars and recorded webinars
- Priority Remark Office OMR form review service
We highly encourage you to renew your AMS so that you are always up-to-date on your software, which is particularly important in this fast paced world of technology where operating systems are continually being updated. Our technical support team is one of the highest rated in the industry (99% satisfaction rate!) and is only a phone call or email away.
If you do not choose to renew your AMS you may continue to utilize our free offerings, however, you will not have access to our support department, any product updates, product downloads, or assistance with activations in cases where your computer changes or fails.
In addition, if you require any updates or assistance in the future, you will be subject to renewing and paying back maintenance for the time that your service was inactive.
If you are using older versions of Remark Office OMR, you will need to purchase version upgrade.
If you do not have active AMS, we will not be able to provide assistance with support, downloads, and activation issues.
Please consider upgrading, as this is the best way to receive assistance and stay current with your software!